Terms & Conditions

Please order 3 days before to avoid disappointment. We need time to design your order. So, the earlier the better.


Please give us a call to inquire about available dates to make sure that we are not fully booked for the requested date. We can be contacted on: 012-3540482.


We accept orders by email & phone.

*For Box of 16 cupcakes (choose only one flavor of cupcakes)
*For Box of 25 cupcakes (choose only one flavor of cupcakes)
*For Box of 36 cupcakes (choose two flavor of cupcakes)
*For customize cupcakes more than 36 pieces (choose maximum three flavor of cupcakes)


All boxes of cupcakes is only available in one type of topping (either buttercream, cheesecream, whipping cream, or fondant and gumpaste). Mix of two topping is only available for customize cupcakes more than 36 pieces.


There is no refund will be entertained if you are unsatisfied with final product. Please be advised we cant guarantee the outcome of the cupcakes designs will be exactly meet your expectation.

• You can choose to pay deposit or full payment.


• For deposit - half price of your cupcakes order.

• Before making full payment, please kindly check your order thoroughly.

• RM10 surcharge is applicable to the changes that you are requested to made on: messages, colours, size, & design.

• For cancellation, there is no refund for deposit. Only 50% of refund on full payment.

• No refund will be given if cancelled within 2 days before pick up/delivery date.

• We are closing 10pm sharp daily. Please be responsible on your collection appointment.

• Please present your receipt upon collection, otherwise we cannot allow collection.

• There is no refund will be given for uncollected cupcakes. We will only help you to keep your cupcakes for 3 days (calculate from your pick up date).

Thank you for understanding

*Terms & conditions are subject to change without prior notice.

We are appreciated on your kindly cooperation.